Learning is work and work is learning

Learning & Development is the capability building arm of the organization. Today, even as investment in learning is increasing across the economy, L&D approaches are in need to better demonstrate their efficience and effectiveness. It seems like a paradox that technology, that has been providing new learning tools and approaches for the past 20 years, could be hurting the sound management of L&D departments. Some questions help identify the key issues in this area:

• Do we have a consistent L&D strategy, aligned with the key talent segments and focused on capability building?
• Do we invest in L&D approaches based on expected returns of this human capital development?
• Have we differentiated our L&D roles across the organization (learning strategy, learning design specialists, learning program brokers, Trusted Talent Advisors)?
• Are we conveniently leveraging our Learning systems? Are these systems aligned with the other Talent Management systems?
• How does learning contribute to the overall Employee Experience?

Supporting Learning officers in new approaches design and deployment

We leverage expertise and experience in social learning and learning strategy to assess learning performance and assist in new approach design and deployment. Our approach includes:

• Leveraging digital and social technology to improve existing learning programs
• Building social learning approaches for new development needs
• Developing new learning management roles (Trusted Talent Advisor)
• Benchmarking new learning approaches
• Assisting in the choice of LMS or other learning technology (strategic analysis and RFP support)

Some examples of our work

• Building a social learning approach, leading Canadian financial institution
• Using social learning to increase retention in maintenance staff, leading Canadian Airline
• Community-based learning and culture transformation approach for the distribution network, Health Insurance BU, Leading French Mutual Insurer
• Building a virtual community of Internal Counselors, leading French Telco
• Best practices in talent management, HR Association